Levity

Privacy Policy

Last Updated: July 16, 2025

Introduction

At Levity, we understand that your pet's memories are precious – and so is your privacy. When I built this app for Rose, I wanted to make sure that the moments we capture stay between us. This Privacy Policy explains how we collect, use, and protect your information when you use our service. Rest assured, we treat your data with the same care we'd want for our own pets' memories.

Information We Collect

Photos and Media

When you use Levity to capture memories of your pet, we store the photos and videos you choose to upload. These are stored securely and only used to provide you with our service – things like organizing your timeline, enabling the overlapping gallery view, and powering our AI features.

Check-In Data

The information you provide for check-ins – like vet visit details, training milestones, or custom notes about your pet's day – is collected to help you organize your memories. This includes dates, descriptions, and any categories you assign.

Device and Usage Information

We collect basic device information (like your device model and operating system) and usage data (like which features you use most) to improve Levity. This data is anonymized and never linked to your personal identity.

AI Processing Data

Our AI analyzes your photos temporarily to ensure quality – things like detecting if your pet is in the frame or suggesting better angles. This analysis happens locally on your device whenever possible, and any data used for this purpose is not stored long-term.

How We Use Your Information

  • To provide and maintain the Levity service, including features like your timeline, check-ins, and gallery views
  • To improve and optimize the app – for example, making the AI better at recognizing pet moments or enhancing the user experience based on how people interact with the app
  • To personalize your experience, such as suggesting relevant check-in categories based on your pet type
  • To ensure the security of our service and protect against misuse

We will never sell your personal information or photos to third parties. Your pet's memories belong to you, and we respect that.

How We Protect Your Information

When Rose's photos are stored on my phone, I worry about losing them – that's why security was built into Levity from day one. We use industry-standard encryption to protect your data both in transit and at rest. Your photos and personal information are stored securely and only accessible to you through your account.

While no service can guarantee perfect security, we regularly update our security measures to help keep your information safe.

Sharing Your Information

We do not share your personal information, photos, or check-in data with third parties except in the following limited circumstances:

  • With your explicit permission – for example, if you choose to share a memory directly from the app
  • To comply with legal obligations, such as responding to a valid court order or legal request
  • To protect the security and integrity of Levity, or the rights and safety of our users

Your Data Rights

You have full control over your information. At any time, you can:

  • Access all your photos, check-ins, and account information through the app
  • Edit or delete any content you've uploaded
  • Request a complete export of your data
  • Delete your account entirely, which removes all your data from our servers

To exercise these rights, go to your account settings within the app or contact us directly.

Data Retention

We retain your data for as long as you have an active Levity account. If you delete your account, we will remove your personal information and content from our servers within 30 days, except as required by law or for legitimate business purposes like maintaining backups.

Children's Privacy

Levity is not intended for use by children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll notify you by updating the "Last Updated" date at the top of this page and, for significant changes, through the app or via email. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at levityteamsuooport@outlook.com. We're here to help – after all, we're pet owners too.

"Your pet's memories are yours to cherish. We're just here to help keep them safe."